Customer service stinks!

Sincerely, we hate this process as much as you do.  Not only does it take time away from doing what we love (taking pictures) it also usually means  someone messed up… which stinks!

See our contact page here.

Email is typically the fastest response:

Connect directly with attraction photographers: &

No problem, we want you to get what you’re expecting.  Did you check your spam/junk mail box? Does your email server have file restrictions? (financial guys I’m talking to you!)

Occasionally at attraction locations and high volume events mistakes happen, our internet connection is spotty or there is simply a miscommunication.  Send us a little information below and we’ll get your image delivered asap.

Typically photographs are uploaded at the end of the each production day.   We do run into challanges uploading with certain remote events and attractions.  Usually we catch mistakes and will re-upload within no more than 48hrs.  Please feel free to let us know if you think there is a problem.

*Swim meets and events featuring minors/children will never find their photos online.  If there is a specific image you know you want but just forgot to order, please get in touch with us.

Sports, events, high-volume (1,500 images a day) attractions use our general inquiry email:

Family Portraits and Corporate events – Lakes Region, NH:

Family Portraits – Ellicottville, NY:

Step and Repeat, Portrait Stations, Photo booths visit:

Fine quality portraiture, wedding photography and business portraits: